51.4.2.0 51.4.1.1 51.4.1.0 51.3.0.0 51.2.0.17 51.2.0.12 51.2.0.11 51.2.0.5 51.2.0.2
51.4.2.0 51.4.1.1 51.4.1.0 51.3.0.0 51.2.0.17 51.2.0.12 51.2.0.11 51.2.0.5 51.2.0.2

RestTicketDeviceExt

Summary

The RestTicketDeviceExt allows to add TicketImport and TicketExports components from the btibTicketing module. 


Implementation

  • The RestTicketDeviceExtis included in all RestQueries under the name "Tickets"


 Properties

  • Status: The status of the Component.

  • FaultCause: Reason for the fault.

  • HttpConfig:  To configure the request to send to import or export tickets.


FaultCauses:

Error Message

Details

TroubleShoot

Missing BtibService

The BtibService is not present in the Services.

Add it from the palette to the Services.

Disabled BtibService

The BtibService is present but is not enabled.

Enable your BtibService.

Found no valid ‘activeTicketing' license

The system could not detect a valid activeTicketing feature.

In “station:|slot:/Services/PlatformServices/LicenseService” check that your Btib.licence contains the “activeTicketing” feature and check that it’s not expired.
Cannot be recovered until the service is restarted.

Missing TicketService

The TicketService is not present in the Services.

Add it from the palette to the Services.

The TicketService is not operational

The TicketService experienced an error.

Check the FaultCause on the TicketService.

The RestNetwork is not operational

The RestNetwork experienced an error.

Check the FaultCause on the RestNetwork.

The RestQuery is not operational

The RestQuery experienced an error.

Check the FaultCause on the RestQuery.