51.4.2.0 51.4.1.1 51.4.1.0 51.3.0.0 51.2.0.17 51.2.0.12 51.2.0.11 51.2.0.5 51.2.0.2
51.4.2.0 51.4.1.1 51.4.1.0 51.3.0.0 51.2.0.17 51.2.0.12 51.2.0.11 51.2.0.5 51.2.0.2

TicketServlet

Description

The TicketServlet is an entry point allowing to interact with your station through HTTP. Refer to the API swagger for more informations about the available endpoints

Implementation

  • Drag the component from the palette to the WebService 

image-20260929-083407.png

Properties

  • Status: Component status.

  • Fault Cause: Indicates the fault reason.

  • Enabled: Enables or disables the component.

  • ServletName: The name which will be used to target this servlet.
    Example: https://<your.ip>/v1

  • LogExt: Btib Logger

  • Endpoints: A folder containing all the available endpoints. You can customize the rights on each endpoint in the Category Service

  • MaxBatchSize: Maximum number of allowed sub requests in the batch request

FaultCauses

Error Message

Details

TroubleShoot

Missing BtibService

The BtibService is not present in the Services.

Add it from the palette to the Services.

Disabled BtibService

The BtibService is present but is not enabled.

Enable your BtibService.

Found no valid ‘activeTicketing' license

The system could not detect a valid activeTicketing feature.

In “station:|slot:/Services/PlatformServices/LicenseService” check that your Btib.licence contains the “activeTicketing” feature and check that it’s not expired.
Cannot be recovered until the service is restarted.

Missing TicketService

The TicketService is not present in the Services.

Add it from the palette to the Services.

The TicketService is not operational

The TicketService experienced an error.

Check the FaultCause on the TicketService.

The WebService is not operational

The WebService experienced an error.

Check the FaultCause on the WebService.