51.4.2.0 51.4.1.1 51.4.1.0 51.3.0.0 51.2.0.17 51.2.0.12 51.2.0.11 51.2.0.5 51.2.0.2
51.4.2.0 51.4.1.1 51.4.1.0 51.3.0.0 51.2.0.17 51.2.0.12 51.2.0.11 51.2.0.5 51.2.0.2

TicketArchiveDbConfig

Description

The TicketArchiveDbConfig component will allow you to configure the TicketDatabase.

 

Implementation

  • Present in the TicketTemplate by default.

     

image-20250611-150133.png


Actions

  • UpdateCapacity: Updates the ticket capacity for the parent template in the database.

The limit enforcement won’t be applied immediatly, it will take effect after the next ticket archiving operation.

  • SynchronizeTemplate: Applies any changes made to the templates and synchronizes them with the database.

If you remove a SlotDefinition from your template, all data associated with that definition will also be deleted on Synchronization.

Properties

  • Capacity: Ticket limit in the database for the parent template.